As a part of our commitment to your privacy, FLAIR adheres to the guidelines and practices adopted by the Direct Marketing Association's "Privacy Promise to American Consumers." We honor customers' requests not to receive mail, email, telephone or other solicitations from FLAIR.
COLLECTING INFORMATION ABOUT YOU
You may browse the FLAIR website(s) without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to provide us with personal information, you consent to the transfer and storage of that information to our servers located in the United States.
There may be times (such as when you purchase or order a product, subscribe to a service, or to participate in contests, sweepstakes or promotions, etc.) when we ask you to provide certain information about yourself, such as your name, shipping/billing address, telephone number, email address, credit card information, etc. We may also maintain a record of your product purchases.
Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers and content on our website. We require certain information when placing purchasing an order for specific reasons such as mailing address for product delivery, email address for a point of contact regarding your purchase and a billing address to verify credit card information.
In general, you can visit many of our web pages without telling us who you are or revealing any personal information about yourself. We may track the Internet domain address from which people visit us and analyze this data for trends and statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are.
HOW WE USE INFORMATION ABOUT YOU:
We use the personal information you provide for internal purposes, such as confirming and tracking your order, subscription or registration, analyzing trends and statistics, informing you of our new products, services and offers, and providing you with information from and about FLAIR.
To serve you better, we may combine information you give us online, in our stores or through other means and media. We may also combine that information with publicly available information and information we receive from or cross-reference with public data. We use that combined information to enhance and personalize your shopping experience with us, to communicate with you about our products and events that may be of interest to you, and for other promotional purposes.
We may contract with companies or persons to provide certain services including credit card processing, shipping, data management, promotional services, etc. We call them our Service Providers. We provide our Service Providers with the information needed for them to perform these services. We also ask our Service Providers to confirm that their privacy practices are consistent with ours.
Although unlikely, in certain instances we may disclose your personal information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, FLAIR or to others. We may also disclose your personal information when we believe the law requires it.
EDITING OR DELETING YOUR PERSONAL INFORMATION AND COMMUNCIATION PREFERENCES
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from FLAIR, you may opt out by selecting this appropriate setting within the “MY ACCOUNT” section of the website or you may let us know by calling us at 212.274.1750 or by sending us an email to Info@FLAIRHomeCollection.com. Please be sure to include your email address, mailing address, full name, and specifically what information you do not want to receive. If you would like to update or correct your email address, mailing address you can do so by logging in and going to “MY ACCOUNT”.
Please note that any requests to remove or update your personal information may take up to ten days for your email request and 6-8 weeks to process your postal mail request.
Your password is the key to your account. Use unique numbers, letters, and special characters and do not disclose your FLAIR password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account.
Your information is stored on our servers located in the United States. We treat data as an asset that must be protected and use multiple levels of security tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorized access and disclosure.
We use "cookies" (small files placed on your hard drive) on certain pages of the website to help analyze our web page flow, customize our services, measure promotional effectiveness, and promote trust and safety. A few important things you should know about cookies are that:
FLAIR Home Collection, LLC.
Attn: Internet Legal Group
88 Grand Street
New York, NY 10013
or email us at Info@FlairHomeCollection.com.