Flair

Returns

SATISFACTION GUARANTEED

FLAIR takes great pride in the quality and unique selection of merchandise we offer. We are a home furnishing store specializing in an assortment of one-of-a-kind vintage items as well as new pieces which include upholstered furniture, table lamps, chandeliers, dining tables, book cases, side tables, coffee tables, pillows, decorative objects, artwork, candles, sculpture, floor lamps, screens, books and many other unique home accessories. Always feel free to contact FLAIR before placing an order at Info@FLAIRHomeCollection.com and be familiar with our Terms and Conditions.

OUR RETURN POLICY

FLAIR Collection and New Items

If you are not satisfied with the purchase of any new item, simply return it within 30 days of invoice date for a refund of the original purchase price.

  • Items returned after 30 days are eligible for store credit valid for one year from date of issuance.
  • After 30 days we will only replace or refund your purchase against new items with manufacturers' defects.
  • Shipping and handling costs are not refundable.
  • Antique, Vintage and One-of-a-kind Items

Antique and vintage items are represented on our website with full disclosure. FLAIR takes great pride in selling the finest quality vintage and one-of-a-kind merchandise sourced from around the globe. Please make sure that you contact FLAIR with questions prior to purchasing these items.

  • Antique and vintage items are sold "AS IS" and we generally do not accept returns on these items. We will be happy to discuss and disclose as much information and history about these items as we know, so please inquire directly with us prior to purchasing.
  • FLAIR cannot accept returns on antique and vintage books.

Special and Custom Orders

We are always pleased to provide you with Special and Custom orders. All special or custom orders require a 50% non refundable deposit.

  • We cannot accept returns or exchanges on special or custom orders.
  • Special or custom orders cancelled prior to delivery will forfeit a 50% non refundable deposit.
  • Merchandise, special or custom orders accepted by the customer are protected against manufacturers' defects ONLY.

Shipping and return shipping charges are non refundable on any order.

Damaged Items

Damaged item claims must be made within 48 hours of receipt of the merchandise by contacting FLAIR directly at Info@FLAIRHomeCollection.com

  • Please make sure that you photograph the condition of the packing material, boxes, creates and the merchandise in the condition that you received it.
  • If at the time of delivery there is evidence of physical damage to the packing material you may refuse the delivery and ask the carrier to return the item to FLAIR. In the event you choose this option, please notify us immediately.